- Senior Leadership
- Transformation and improvement
- Historical inquiries
- Capital projects
- Commissioning and strategic change programmes
BSc (Hons), CQSW, M.A, MSc, Diploma in Management Studies.
I was Director of Social Services in Cardiff between 2013 and 2018. I retired from full-time local government employment at the end of April 2018 and now works as a coach an independent consultant; I also act as a professional advisor to the Public Service Ombudsman for Wales.
I have over 20 years’ experience at Head of Service, Service Director and Director level in four different local authority settings in England and Wales. These roles have all entailed managing major transformation and improvement programmes, and substantial budgets in the context of austerity and cash reduction. They have also involved working closely with board level executives, senior politicians, government officials and in strategic partnerships with police, health, probation and third sector colleagues.
With a proven track record of managing high profile cases in the public domain, historical inquiries, capital projects, commissioning and strategic change programmes, my experience encompasses the full range of social services’ challenges across adults and children’s services. In my last full-time role, I was focused on health and social care integration, strategic workforce development, the development of a 5-10 year financial strategy, and the revision of the All Wales Adult and Child Protection procedures, for which I was the lead Director. Prior to undertaking senior leadership positions, I occupied various social work roles spanning a period of some 20 years, working principally in child protection and criminal justice fields.
I am a qualified social worker and have an MA in Social Policy from Warwick University, an MSc in Management Development from the University of Bristol as well as a Diploma in Management Studies. In addition to my academic and professional qualifications, I successfully gained the iDeA Advance Leadership Certificate and completed the ILM Level 7 Certificate in Executive Coaching and Mentoring, in July 2018.