- Social care planning, commissioning and development of management information systems
- Corportate planning and service reviews
- Complaints investigations in Children’s and Adults Services
- Developing the methodology for the ACRF arrangements in Wales
- Interim project management
- Supporting the development and implementation of an outcome focused approach across Wales
I am committed to implementing strategies that result in improved outcomes for people.
I have extensive experience working in the field of social care across local government, the Welsh Assembly and the Wales Audit Office. As an associate, I have been supporting local government to improve and develop social care services in Wales, while as a director, I have been ensuring clear links between quality assurance, performance and resources within Practice Solutions.