- Business process analysis and change
- Project management
- Social care ICT solutions procurement
I am committed to supporting social care organisations and the people in them to adapt to changes in technology and the legislative framework. I passionately believe that the best way to achieve change is to support people to make change themselves rather than impose it.
I have over 45 years’ experience working in systems and project roles across a number of industries, including 15 years helping English unitary authorities to select and implement social care ICT solutions. Since September 2015, I have worked exclusively on the Social Services and Well-being (Wales) Act as a senior business improvement partner in the Cardiff and Vale regional implementation team. In addition to providing expert advice to members of the region’s management teams on the content and aims of the Act, I have carried out lead roles in individual workstreams and acted as a mentor for other people involved in the implementation of the Act.