Regulation and Inspection of Social Care (Wales) Act 2016

The Regulation and Inspection of Social Care (Wales) Act 2016 (R&I Act) provides a revised, streamlined framework for the regulation and inspection of social care services in Wales. The Act builds upon the requirements of the Social Services and Well-being (Wales) Act 2014 to move away from a system of regulation based on meeting minimum standards towards a culture that takes greater account of the impact that care and support services have on people’s lives and well-being.

To work in tandem with the implementation of the R&I Act, Social Care Wales and a number of contributing statutory and non-statutory organisations have developed the Care and Support at Home in Wales 5-year Strategic Plan (the Care at Home Strategy).

PSL was commissioned by a Regional Partnership Board to consider local expert knowledge and information from both internal and external sources to raise awareness and support the delivery of both the R&I Act and the Care at Home Strategy across the region.

We began by running awareness raising sessions for providers and commissioners, during which we were able to establish the current state of preparedness within the region. Using the intelligence gathered during the initial round of sessions in November 2017, we ran a second round in January 2018 that focused on the areas identified by providers in the first round that were considered likely to pose problems for the implementation of the R&I Act and the adoption of the Care at Home Strategy.

The key principle of all the sessions was that they were based entirely on information authored and published by the responsible statutory bodies, i.e. Social Care Wales, Care Inspectorate Wales and the Welsh Government. PSL then used its considerable research and presentation skills to identify and present that information in a coherent and consistent manner. To support the information delivered, we created and published an information index that gives providers a single point of access to a multitude of documents and web pages published by the various statutory bodies.

Both rounds of awareness raising sessions were well received by the provider population, which consisted of owners, managers and key personnel from each organisation, and PSL received a good deal of positive comments on both the content and professional manner in which the sessions were delivered.

The final stage of the programme was to assist with understanding and complying with one of the key elements of the registration/re-registration process defined by the R&I Act. The Statement of Purpose had been identified as a crucial element of any registration submission, so we were asked to facilitate peer support sessions on the subject during March. These were run over two days, during which providers were able to work together in small groups to identify and resolve issues that might arise when compiling a statement of purpose. Again, both sessions were well received and proved useful to the providers who attended.

As well as the work undertaken to assemble and deliver the programme itself, PSL provided project management and design services to interpret and realise the region's vision and ambitions. Our team worked closely with the commissioning authority for the work to ensure that at all times we were responding faithfully to the region’s requirements.

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