Business Continuity Plan
In these difficult times, we have put in place a Business Continuity Plan that responds to the recent announcements from the UK Government on Coronavirus (COVID-19). This plan puts Practice Solutions in a position where we can help if you need us. We are all aware that this current situation affects every part of the communities we serve, including the workforce, so making sure that people are safe, protected and still able to have a voice is vitally important to us.
As we already have flexible and remote working systems in place, we are able to continue to provide the support that organisations need from us. However, we have introduced additional measures that will enable us to operate effectively and safely for our workforce and those we work with. Therefore, where possible:
- All meetings will be taking place through video or telephone conferencing
- All staff will be working remotely and flexibly
- We will utilise technology such as video conferencing to deliver some of our core work
Where we work directly with people, we will ensure that we are adhering to the advice and guidance issued by Public Health Wales/NHS Wales and other commissioner organisations such as local authorities. Where recommended, face to face work will be switched to digital interactions or postponed. Ultimately, it is about putting the needs of that individual first.
We are lucky enough to have a wide pool of experts so that we can redirect resources to the areas of most need. This means we can provide additional services for commissioners if needed. For example, we will now be able to deliver animation services for some of our digital projects, which minimises the use of face to face interaction. We will also be utilising technology more, through webinars and online training, so we can continue to provide the group or individual support that people need. Our digital tools, such as our remote learning apps, can provide high quality alternatives to direct face to face training and can reach people working remotely.
This is a highly stressful period and we know that the pressures across public services, social care, health care and the voluntary sector are magnified and strained. Most importantly, this is a time where we need to be considerate of each others needs and provide the support and help required to ensure the well-being of our organisations and especially our workforce; how as leaders we manage the well-being needs of individuals is paramount.
We are here if you need us and will keep you updated with any important developments.
P.S. Here is a useful document from Harvard Business Review, talking about "How to Get People to Actually Participate in Virtual Meetings"