Assessment Toolkit

Background

This is one of the ideas that came out of a discussion amongst PSL Directors and Associates about how we could adjust our service offer to support local authorities and their partners in Wales to manage the transition to the new legal framework for social services that is set out in the Social Services and Well-being (Wales) Act 2014 (the Act) and the Regulation and Inspection (Wales) Act 2016 

We recognised that there were some significant opportunities and challenges for local authorities to provide improved person-centred, outcome-focussed support to vulnerable people and we wanted to help them by providing independent “critical-friend” advice and capacity. 

Solution

As part of our ongoing commitment to the embedding of the Social Services and Well-being (Wales) Act, our team have developed an assessment toolkit to support local authorities in correctly assessing their progress in implementing this legislation. 

Outcomes

It provides external challenge and evaluation on the progress being made in implementing the Act, the key risks being faced, and the remedial and other actions needed to ensure compliance with the new laws as the Welsh Government and CSSIW started undertaking their own evaluations in 2017. The toolkit assists partnership working and enables local authorities to develop a positive narrative about change in social services with their residents as well as scrutineers.

It also helps local authorities to understand how new models of service, citizen engagement and performance management can be used to best effect.