Confidentiality Care Management and Protection of Shared Information
Aim:
To provide an overview of the benefits and legal requirements of adopting data protection principles in relation to assessment and care management
Learning Outcomes:
The course will enable participants to:
- To explain the main principles of data protection
- To implement best practice in relation to privacy, confidentiality and information sharing
- To safeguard and protect person identifiable data, shared as part of Care Management Process
Legislation Update – Data Protection, Freedom of Information, Human Rights and Disability Discrimination
Aim:
To up-date knowledge
Learning Outcomes:
The course will enable participants to:
- Explain the difference between privacy and confidentiality.
- Explain how to protect and safeguard personal information.
- Explain the organisations responsibilities in relation to the Freedom of Information Act
- Explain what is meant by positive action as it relates to Disability Rights
Recording Skills for Practitioners
Aim:
To explore the elements and benefits of effective recording practice for social work practitioners and their managers
Learning Outcomes:
The course will enable participants to:
- Explain the reasons for legislation in relation to privacy and confidentiality
- Explain the their responsibilities in relation to accurate recording
- Practice reliable recording skills, in line with National Standards
- Understand the rights of service users in relation to records and record keeping
Good Practice in Recording
Aim:
To explore the elements and benefits of effective recording practice for frontline workers in health or Social Care
Learning Outcomes:
The course will enable participants to:
- Explain the reasons for legislation in relation to privacy and confidentiality
- Explain the their responsibilities in relation to accurate recording
- Practice reliable recording skills, in line with National Standards
- Understand the rights of service users in relation to records and record keeping
Excellence and Improving Performance
Aim:
To explore the role of legislation, policy and procedures in the delivery of quality “customer focussed” services
Learning Outcomes:
The course will enable participants to:
- Explain the need for operating procedures in the service delivery process
- Confidently explain the role of cooperation, trust and communication in the strategic planning process
- Link the legal duties and responsibilities of a Social Services Department with the need to account for performance
- Appreciate the difference between governance and government
- Write a simple procedure
Budgeting for Practitioners
Aim:
To promote a better understanding financial processes with the purpose of enhancing financial planning and budgetary
Learning Outcomes:
The course will enable participants to:
- Be confident in understanding, unraveling and presenting financial information
- Explain how good financial management contributes to successful care management services
- Develop and control allocated budgets
- Provide an exchange of ideas and experience
Teambuilding – Film in a Day
Aim:
The aim of this workshop is to train and work with a specific team to create a film in a day
Learning Outcomes:
The course will enable participants to:
- learn new skills
- explore alternative ways of working with others
- develop and improve key skills such as, confidence, self esteem and time management
Teambuilding – Creative Thinking
Aim:
The workshop aims to give participants the opportunity to explore work based issues in a creative and fun environment
Learning Outcomes:
- Each workshop is designed and planned to ensure the desired outcomes for the team are met.