Social Care - Practice Solutions, Wales

Course details – Assessment & Care Management

Human Rights
Aim: To ensure staff understand and are able to exercise their responsibilities relating to Equalities/Human Rights legislation

Learning Outcomes:
The course will enable participants to:
  • Explain the key elements of and reasons for legislation in relation to human rights
  • Explain how human rights legislation impacts on specific roles and responsibilities
  • Detail the rights of service users and the steps to take if these rights are not respected
The Law and Community Care
Aim: To provide an overview of community care law (legislation, guidance and case-law) as it relates to assessments, provision of community care and charging for services.

Learning Outcomes:
The course will enable participants to:
  • Explain the range of community care law relating assessment and provision of services to adults
  • Feel more confident to engage with statutory services in order to provide advocacy, support and advice to people with learning disabilities
  • Understand the remedies available in the event of a public body acting unlawfully
Eligibility, Risk and Community Care – Fair Access to Care Services
Aim: To explore legislation, guidance and processes relating to community care

Learning Outcomes:
The course will enable participants to:
  • Explain the concepts and theory behind Fair Access to Care Services (FACS) including rationing of resources
  • Explain the importance of service user involvement in risk assessment
  • Apply the eligibility criteria to decisions about care services
  • Explain the difference between outputs and outcomes in social care
Risk Assessment – Independence and Choice
Aim: To ensure that risk assessment informs decision making and does not prevent vulnerable people living their lives to the fullest extent possible

Learning Outcomes:
The course will enable participants to:
  • Differentiate between hazard & risk
  • Explore the consequences of action and the likelihood of harm
  • Examine a set of principles for supporting people in making decisions and managing risk
  • Explore the relationship between choice and risk
  • Highlight the need for a balanced approach to risk so rights are not compromised
Improving Outcomes for Service Users
Aim: To applying an outcome approach to assessment, care management and delivery of services to vulnerable people

Learning Outcomes:
The course will enable participants to:
  • Explain the link between care planning ‘outcomes’ and ‘quality of life’.
  • Work in ways which overcome factors which hinder an outcomes approach to planning and service delivery
  • Explain the benefits of outcome focused activity to those who use and provide services
  • Involve service users and their carers in an outcome approach to service delivery
  • Identify outcome performance measures to insure the person’s quality of life is fully supported and maintained
Outcomes Focussed Assessment
Aim: Apply the principles of outcome planning and integrate an outcomes approach within the Assessment Process

Learning Outcomes:
The course will enable participants to:
  • Explore the concepts and theory behind outcome focused assessments
  • Equip staff with the skills and knowledge to allow them to develop an outcomes approach to assessments for social care
  • Help staff move to a person centred approach to social care.
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